Frequenty Asked Questions - Sandy, Layton and Ogden, Utah
Do we work on Mac
How much does virus
YES! We are not a Mac certified service
location, so we do not honor their warranties, but are absolutely able to
repair Mac computers.
How long does it take
for a computer to become outdated?
It depends on how infected your computer is. Sometimes
they are so badly infected that we have to completely wipe the hard drive and
reinstall your operating system and any data that might be important to you.
Other times we are able to clean it up without wiping anything. We ALWAYS run
our diagnostics FIRST so we have a thorough look at what we need to do to get
your computer up and running again. Our diagnostics are $49.95.
What are some things
you can do to maintain your computer?
A desktop computer with a low end processor will
generally last you anywhere from 2-4 years when used on a frequent basis. A
desktop with a high end processor will give you about 3-5 years, when used on a
For low end laptop computers we expect a life
span of 2 years, max. For high end laptops we expect a life span of 4 years.
Is Windows 10 ready
for the public install?
Use a GOOD antivirus.
Keep your computer clean from dust and debris.
Do an annual clean up/ tune up.
Do you do you any
We don't recommend installing Win 10 on older
computers; if you would like to try it make sure any software you are currently
using is compatible with Win 10 FIRST. You may contact software support to find
Top 3 things you feel
like you do better than others:
We work with companies who do provide cloud
service, but we don't provide it ourselves.
How often should a
computer be tuned up?
How can I make my
computer faster or keep it fast?
2. Response time
What makes you
different from other local computer stores?
Upgrading your RAM can speed up your computer, or buying
computer with a better processor. Keeping your computer cleaned/tuned up will
keep your computer up to speed.
Can you download
files from a crashed computer?
CUSTOMER SERVICE! But, particularly, our response time and turnover rate. Most
computer repair shops will have your computer for WEEKS before your repairs are
done, or they will need to schedule you weeks out for a home or business
service, where we can more often than not get to you in the same week you
The hard drive has to be tested to determine whether or
not the data is accessible.